How to Unblock Our Emails

Are JPS emails being deleted or sent to your junk/spam folders? If so, this guide is for you! Follow the steps for your email provider below.



  1. On your computer, go to
  2. At the top left corner, select Create contact.
  3. Enter the contact’s information, including the JPS email address.
  4. Select Save in the bottom right corner.


  1. From Yahoo Mail, select the Contacts icon (near the top right).
  2. Select Add a new contact.
  3. Enter the sender’s information, especially the JPS email address.
  4. Select Save.

Outlook, Live Mail, and Hotmail

  1. In the top right, select the Settings icon (gear icon)
  2. Select View all Outlook settings
  3. Select Mail
  4. Select Junk email
  5. Enter the sender email address
  6. Select Add > Save

Other email providers

For email providers not listed above, visit the white listing guide. Scroll and select the icon of your email provider and follow the instructions.